TrustGuard
A Proud Division Of TJ Technologies
Online Reputation Management
Protect, Monitor & Grow Your Online Reputation With Confidence
Your reputation is your greatest business asset. TrustGuard helps you track and manage reviews, turning customer feedback into brand confidence.
Monitor Everywhere – Track mentions, reviews, and social chatter
Analyze Sentiment – Know how people really feel about your brand
Take Action – Respond fast to negative press or reviews
Reputation Recovery – Because a few bad stars can devastate you
Prove ROI – Detailed monthly reporting
Get Your Free Reputation Audit
Turn customer conversations into brand confidence with real-time monitoring, analysis, and reporting.
Online Reputation Monitoring
Stay ahead with proactive reputation monitoring. Track mentions, reviews, and search results in real time, ensuring you’re always informed and prepared to protect your online image.
Sentiment Analysis
Go beyond data—understand emotion. Our sentiment analysis reveals how audiences feel about your brand, turning raw feedback into insights that drive smarter, reputation-strengthening decisions.
Review Management
Boost credibility with strategic review management. We help encourage positive feedback, respond professionally to concerns, and build long-term trust.
Reputation Recovery
Negative press isn’t the end—it’s the beginning of recovery. We repair online reputations by restoring credibility, rebuilding trust, and reshaping your digital narrative for lasting success.
Custom ORM Solutions
Every reputation is unique. Our custom ORM solutions provide tailored strategies—whether you’re an individual or business—designed to protect and strengthen your best online presence.
Trusted by businesses in law, healthcare, hospitality, and beyond
What Makes TrustGuard Different?
Real-time reputation monitoring
- Brand monitoring
- Social media listening
- Review monitoring
AI-driven sentiment analysis
- AI-powered sentiment detection
- Reputation scoring
- Executive dashboards
Tailored industry strategies
- Enterprise reputation programs
- Professional services (legal, healthcare, finance, hospitality)
Monthly executive reports
- Brand monitoring
- Social media listening
- Review monitoring
Reputation Recovery
- Negative press management
- Review dispute/resolution
- Crisis communications
Proven Results, Real Impact
In less than six months, we turned around a flood of negative reviews and boosted our Google rating from 3.1 to 4.6 stars, which saved the company from ruin.
- Challenge: Negative reviews and poor online visibility.
- Action: Implemented full-scale monitoring + review response strategy.
- Result: 40% improvement in reputation score in 6 months.
Who We Serve
Different industries face different challenges. TrustGuard tailors ORM strategies to your business:
- Law Firms: Build trust online, attract more clients, and manage sensitive reviews carefully.
- Healthcare Practices: Protect patient trust while ensuring compliance with HIPAA-friendly responses.
- Hospitality & Restaurants: Win back guests and drive bookings by managing TripAdvisor, Google, and Yelp reviews.
- E-Commerce Brands: Turn customer feedback into higher star ratings and increased sales.
Core Benefits
We go beyond surface-level tracking. TrustGuard’s ORM suite gives your business an edge with:
- Brand Monitoring: Track every mention across news, blogs, forums, and industry sites.
- Social Media Monitoring: Stay ahead of trends and conversations across Facebook, Twitter (X), LinkedIn, and Instagram.
- Review Monitoring: Watch Yelp, Google Business Profile, TripAdvisor, and more—all in one place.
- Sentiment Analysis: Understand the tone behind the mentions. Positive? Negative? Neutral? We’ll help you read between the lines.
- Actionable Reporting: Monthly KPI dashboards highlight what matters most to your growth.
Why Choose TrustGuard?
We’re not just another software tool - we’re a partner in reputation growth.
- Real-time monitoring across dozens of platforms
- Human + AI insights for accuracy and speed
- Industry-specific playbooks to recover from setbacks
- Clear, executive-friendly reporting
- Dedicated support team (real people, not bots)
When your reputation is on the line, you need more than dashboards. You need experts who understand the stakes.
Not sure where your reputation stands? Let’s find out.
FAQ:
Reputation Management - Your Questions, Answered
Understanding your online reputation is necessary for long-term success in today’s digital world. From effectively addressing unforeseen negative feedback to highlighting your brand’s unique strengths, our all-encompassing approach guarantees that you not only endure but flourish in a highly competitive environment. We equip you with valuable insights that uncover subtle customer sentiments, allowing us to create customized strategies that foster trust and enhance engagement. Meanwhile, our dedicated support team is always available to help you at every turn, ensuring that your narrative stays constructive and forward-thinking. Your reputation deserves more than mere management; it deserves to be actively promoted and celebrated, reflecting the actual value of your brand.
What is Online Reputation Management (ORM)?
More Info
ORM is the process of monitoring, influencing, and improving how your brand is perceived online—across search engines, review sites, and social media.
How long does it take to see results?
More Info
Minor improvements can be seen in weeks (like responding to reviews), but full recovery campaigns typically take 3–6 months.
What’s included in a free audit?
More Info
You’ll get a snapshot of your current reputation, including review scores, sentiment analysis, and key risks to address.
Why do reviews matter so much?
More Info
88% of customers say they won’t engage with a business that has negative reviews or unanswered complaints. Reviews are often your first impression.
Do you handle negative press?
More Info
Yes. We track, flag, and help you respond to damaging articles, while also pushing positive content to restore balance.
Is ORM only for large businesses?
More Info
Not at all. In fact, small and local businesses often benefit the most—since a single negative review can have an outsized impact.
Do you provide reports I can share with my leadership team?
More Info
Absolutely. Our monthly reports include sentiment scores and competitor benchmarks—executive-friendly and board-ready.
Case Study Snapshot
How a Law Firm Recovered from Negative Press
After a damaging local news story, this firm saw a 40% drop in calls within 2 months.
- 120+ negative mentions identified and monitored
- Targeted response strategy launched
- Google review rating improved from 3.2 → 4.4 stars in 6 months
- Sentiment score increased by 55%
💡 Result: Client inquiries returned to pre-crisis levels and grew by +30%.
Why Reputation Matters
Your online reputation is no longer optional - it’s everything!
- 93% of customers read online reviews before making a purchase decision.
- 81% of people say they trust Google reviews as much as personal recommendations.
- A single negative review can cost your business dozens of potential customers.
At TrustGuard, we help you take control of the conversation with real-time monitoring, actionable insights, and powerful reporting so you’re never blindsided.
How It Works:
The TrustGuard Method
We keep it simple: Monitor → Analyze → Act → Improve.
Monitor Everywhere →
We track your brand across 50+ platforms and review sites, giving you a 360° view of your reputation.
Analyze Sentiment →
AI-powered insights uncover how customers really feel – beyond star ratings.
Take Action →
We guide you on when and how to respond to negative reviews and mentions before they escalate.
Prove ROI →
Our monthly reports include sentiment score improvement, review growth rate, and brand mention volume.
See exactly where your reputation stands today.
Your Reputation is Your Most Valuable Asset. Protect It Today.
Don’t wait for a negative review, article, or post to damage what you’ve built. Take proactive control of your reputation with TrustGuard.
Get Free Reputation Audit